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PRIVACY
POLICY
OLSEN WINES WEBSITE
Olsen
Wines is committed to respecting the privacy of your
personal information. This Website Privacy Policy
explains our procedure for dealing with personal information
that we collect through our website. As a company
Olsen Wines is dedicated to best-practice privacy
standards. We are committed to protecting your personal
information and informing you about the type of information
we collect and how this information is used. Our Policy
is based on the National
Privacy Principles which were developed by the
Office of the Australian Federal Privacy Commissioner,
and introduced in December 2001.You can obtain further
information about privacy in Australia and the protection
of your personal information on the Australian
Federal Privacy Commissioner's web site.
What information do we gather about you?
The amount of information we collect depends on your
use of our website. The only personal data we collect
is what you tell us about yourself, and includes;
-
the content of electronic forms you submit via the
Websites, requesting us to provide services or information,
or take actions, for example, personal information
such as your name and contact details
- any
messages or comments you submit to us via the Websites,
eg. through an email or "Contact Us" form
- information
collected when you purchase merchandise or wine
- information
you provide to any email address at olsen.com.au,
where you have used that website to request information
or assistance with an on-line order
How do we disclose information gathered about
you?
Olsen Wines will not use or disclose any information
about you without your consent unless legally required
to do so or if we consider it necessary to:
-
fulfil our terms of service
- deliver
to you the service you have requested
- protect
the rights or property of Olsen Wines, any user
of Olsen Wines website or any member of the public
;or
- lessen
or prevent a serious threat to a person's life,
health or safety.
Olsen
Wines undertakes all reasonable steps to keep any
information we hold about you secure. Your information
is stored on secure servers Olsen Wines undertakes
all reasonable steps to ensure that our employees
and contractors maintain the confidentiality of any
personal information held by Olsen Wines. You should
notify us immediately if there is any unauthorised
use of your account or any other breach of security.
However, Olsen Wines does not accept responsibility
for any consequences of the unauthorised access to
your information.
How
do we utilise information gathered about you
- To
improve our service to you - We may use
your information for research purposes or to improve
our site and the services we offer you. We analyse
data collected for trends and statistics, such as
which parts of our site are most popular and how
much time people spend there. This information is
accumulated and examined on an aggregated basis.
We may share this combined information with our
content providers to assist them in understanding
our services but we do not give our content providers
information that would allow them to identify you
personally.
- To
Inform you of events & news regarding Olsen
Wines - We will use your personal information
to notify you of updates to the web site via email
or our newsletter (if you have subscribed to one
of our services). We aim to provide you with information
and invitations that we consider may be of interest
or relevance to you. Please contact
us if you no longer wish to receive emails or
newsletters from us.
No use of cookies
The Website does not use "cookies", which
are small text files placed on your hard drive by
some websites to store information.
How
to access, correct or update your information
If at any time you want to know exactly what personal
information Olsen Wines holding about you, you may
request a copy of that information by contacting us.
We will endeavour to provide you with the information
requested within ten days. If you want to correct
or update your information, please contact us.Contact
details If you have any questions or feedback
about privacy, or wish to make a complaint about the
way in which we have handled your personal information,
you may contact us using the website.
Or
as set out below:
OLSEN WINES
RMB 252 Osmington Rd
MARGARET RIVER 6285
Tel: +61 8 9757 4536
Fax: +61 8 9757 4114
email: wine@olsen.com.au
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